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SBT Japan Buyer beware
Tokyo
#21 Posted : Friday, October 04, 2013 3:30:18 AM
Rank: Veteran


Joined: 10/9/2006
Posts: 1,420
[quote=premio]You guys are getting nothing 5 cars worth 32500usd 2.85mKES from a regular customer. No one said they release documents for the unpaid unit but at least 1 or 2 of the fully paid units do u get now Mr Tokyo

Pole sana. Now I understand.
If you buy cars in Bulk from SBT and other exporting only companies, those and other issues regularly do happen.Reasons; several.
If I were you,but I'm not.This is what I could have done;
-look for a mid size company dealing with both domestic and export market as opposed to export only companies. They got Japanese touch of Honesty and quality service. stability as well.
-with time trust between supplier and you depending on how you respect the agreements. meaning they can afford to sell cars on credit. This what usually happens in Phillipine market. Supplier sending several units on credit while you pay after you sell or depending on agreements.
-if you buy more than 4units at a time, better use container instead RO-RO.its cheaper and inner cargo like spare parts/electronics possible.(extra income)

-
work to prosper
Acid Burn
#22 Posted : Friday, October 04, 2013 11:08:54 AM
Rank: Hello


Joined: 4/22/2013
Posts: 9
@ premio pole sana for your predicament. well l have been selling vehicles for a while now and bought from SBT and other companies in Japan.
my question to you, which sales rep did you deal with coz l can hook up some other sales rep from the same company SBT to comment on the issues raised.

will just link him to the forum
Prime
#23 Posted : Saturday, October 05, 2013 2:09:12 PM
Rank: Member


Joined: 2/27/2011
Posts: 518
Tokyo wrote:
[quote=premio]You guys are getting nothing 5 cars worth 32500usd 2.85mKES from a regular customer. No one said they release documents for the unpaid unit but at least 1 or 2 of the fully paid units do u get now Mr Tokyo

Pole sana. Now I understand.
If you buy cars in Bulk from SBT and other exporting only companies, those and other issues regularly do happen.Reasons; several.
If I were you,but I'm not.This is what I could have done;
-look for a mid size company dealing with both domestic and export market as opposed to export only companies. They got Japanese touch of Honesty and quality service. stability as well.
-with time trust between supplier and you depending on how you respect the agreements. meaning they can afford to sell cars on credit. This what usually happens in Phillipine market. Supplier sending several units on credit while you pay after you sell or depending on agreements.
-if you buy more than 4units at a time, better use container instead RO-RO.its cheaper and inner cargo like spare parts/electronics possible.(extra income)

-


Tokyo, Si utafutie mimi one or two such companies.by the way is your e-mail ad P......u@kenyarep-jp.com? If so cheers, You have saved my ass once. And assisted me twice.
Seq Lu
#24 Posted : Monday, October 21, 2013 12:46:56 PM
Rank: Member


Joined: 1/30/2009
Posts: 164
Tokyo wrote:
premio wrote:
well finally documents sent. Ibc and delights ,mostly sell cars with lots of dents sbt still has good quality they just need to sort the shipping mess and this documents stupidity surely 32700usd worth of cars and cant release even 2 cars because 5800usd is unpaid


Not many exporters will agree to send documents without full payment. They have a really bad experience in African market. Please understand.


@premio are the documents for the units vessel that arrived on 16-Oct-2013, so my unit? I have a fully paid unit and I am yet to receive original docs. They reply my mails with on process of releasing of your documents and will notify ..blah blah

how many days is one supposed to take to clear at MCT b4 accruing extra charges? thanks
They keep moving the cheese

stolen from opensuse forums :)
premio
#25 Posted : Monday, October 21, 2013 10:50:20 PM
Rank: Member


Joined: 5/31/2009
Posts: 224
mct will give 30days free if shipper is sbt
Gathige
#26 Posted : Tuesday, October 22, 2013 12:07:43 AM
Rank: Veteran


Joined: 3/29/2011
Posts: 2,083
I just noted they have a shipped docked in Mombasa and they're selling over 500 cars on stock. does it mean they have such level of rocks and they dock on the port and sell their stock? Most cars are over 8 yrs and seems they are targetting ten neigbouring states that do not have the age gag. Looks like a good idea as one can just view the vehicle and if interested buy and drive. Saw an Axio for $5600 that seems a god deal.
"Things that matter most must never be at the mercy of things that matter least." Goethe
amga
#27 Posted : Tuesday, October 22, 2013 8:41:39 AM
Rank: Member


Joined: 8/16/2010
Posts: 149
Location: hapa Kenya
i paid for a unit in AUG and upto date bado kufika, story ndio mingi, but as Tokyo warned, i add my warning keep off SBT ni stress tupu!! check this out......
https://www.facebook.com/sbtjapancarsexporter
read carefully it seems tuko wengi
Jitahidi
#28 Posted : Tuesday, October 22, 2013 8:50:22 AM
Rank: Member


Joined: 5/8/2008
Posts: 288
amga wrote:
i paid for a unit in AUG and upto date bado kufika, story ndio mingi, but as Tokyo warned, i add my warning keep off SBT ni stress tupu!! check this out......
https://www.facebook.com/sbtjapancarsexporter
read carefully it seems tuko wengi


It can be very disappointing on shipment...I paid SBT on 28 July 2013 I received my shipment in Mombasa on 04 October...I was given a 1001 stories in the process including muslim holidays in Japan etc
Tokyo
#29 Posted : Tuesday, October 22, 2013 9:31:06 AM
Rank: Veteran


Joined: 10/9/2006
Posts: 1,420
Jitahidi wrote:
amga wrote:
i paid for a unit in AUG and upto date bado kufika, story ndio mingi, but as Tokyo warned, i add my warning keep off SBT ni stress tupu!! check this out......
https://www.facebook.com/sbtjapancarsexporter
read carefully it seems tuko wengi


It can be very disappointing on shipment...I paid SBT on 28 July 2013 I received my shipment in Mombasa on 04 October...I was given a 1001 stories in the process including muslim holidays in Japan etc


Laughing out loudly Laughing out loudly Laughing out loudly
work to prosper
Tokyo
#30 Posted : Tuesday, October 22, 2013 9:33:02 AM
Rank: Veteran


Joined: 10/9/2006
Posts: 1,420
amga wrote:
i paid for a unit in AUG and upto date bado kufika, story ndio mingi, but as Tokyo warned, i add my warning keep off SBT ni stress tupu!! check this out......
https://www.facebook.com/sbtjapancarsexporter
read carefully it seems tuko wengi


Have they shipped your car ??
work to prosper
Prime
#31 Posted : Tuesday, October 22, 2013 10:46:50 AM
Rank: Member


Joined: 2/27/2011
Posts: 518
Tokyo Im having the same 1001 stories. For my case the car arrived 8 days ago and I have been moved to and fro waiting for the clearance documents. I have literally ended up begging for documents which are rightfully mine. SBT NEVER AGAIN.
Na pia papera wanaanza hiyo upuzi. Bought a unit from them almost 20 days ago and they tell me after much probing that the unit displayed on their site belonged to an associate dealer so they first have to change ownership... then a typhoon came and they had some difficulties... NKT
Rahatupu
#32 Posted : Tuesday, October 22, 2013 11:16:53 AM
Rank: Veteran


Joined: 12/4/2009
Posts: 1,943
Location: matano manne
I have done great business with PAPERA over the last 8 years BILA stress. Quality is the best, service ni POA sana, just a bit pricey thuogh.
Prime
#33 Posted : Tuesday, October 22, 2013 2:51:54 PM
Rank: Member


Joined: 2/27/2011
Posts: 518
Rahatupu wrote:
I have done great business with PAPERA over the last 8 years BILA stress. Quality is the best, service ni POA sana, just a bit pricey thuogh.


@ Rahatupu...
I dont think their standards are the same as they used to be over the last few years. I have bought 3 units from them, this being the third. The biggest problem with them is communication. Probably it may be Jun, my account manager. You send upto 5 e-mails before you get a reply. The best person to me has been Madhoka. Very nice lady and her english on the phone is soo good. How I wish I could have the account managers changed!! As for quality... its your luck sometimes. Service is ish ish. they don't communicate on shipment schedules, When the ship is supposed to fika (BOL) and dont communicate when they send the clearance documents. In terms of service... Try delights and report back. All documents shipped at least 2 weeks before the ship arrives.
jerry
#34 Posted : Tuesday, October 22, 2013 5:58:51 PM
Rank: Elder


Joined: 9/29/2006
Posts: 2,570
some1 once reecommended Nikkyo to me. I have never tried them though.
The opposite of courage is not cowardice, it's conformity.
Seq Lu
#35 Posted : Tuesday, October 22, 2013 6:58:14 PM
Rank: Member


Joined: 1/30/2009
Posts: 164
Looks like there is an issue in Japan :)
They keep moving the cheese

stolen from opensuse forums :)
amga
#36 Posted : Tuesday, October 22, 2013 7:42:31 PM
Rank: Member


Joined: 8/16/2010
Posts: 149
Location: hapa Kenya
Tokyo wrote:
amga wrote:
i paid for a unit in AUG and upto date bado kufika, story ndio mingi, but as Tokyo warned, i add my warning keep off SBT ni stress tupu!! check this out......
https://www.facebook.com/sbtjapancarsexporter
read carefully it seems tuko wengi


Have they shipped your car ??

Yes they have given me a copy of the b/l but the original docs are still not yet but after some pressure they said they'd send them. i think its time i take my business elsewhere
MistaDoms
#37 Posted : Wednesday, October 23, 2013 11:17:03 AM
Rank: Hello


Joined: 10/23/2013
Posts: 9
banyamulenge wrote:
Shame on you Shame on you i recommend paytrade from tradecarview. Never had an issue.



@banyamulenge How does PayTrade work, to whom do you wire the money?
Prime
#38 Posted : Wednesday, October 23, 2013 11:57:37 AM
Rank: Member


Joined: 2/27/2011
Posts: 518
The documents have finally been sent today. 10 days after the ship docked. Of course I will receive them in about two days. Sad because the CFS im using is only giving me 15 days free storage.
Trump
#39 Posted : Wednesday, October 23, 2013 1:22:33 PM
Rank: Member


Joined: 10/19/2006
Posts: 66
My vehicles were on the same shipment and I have had a big problem with the documents.They told me yesterday that they have shipped thru dhl. i hope to receive them in the morning.
Just do it!
Prime
#40 Posted : Tuesday, October 29, 2013 4:56:47 PM
Rank: Member


Joined: 2/27/2011
Posts: 518
Trump. I received my documents on saturday and to my shock the ORIGINAL BL was showing someone elses name. My free storage days expire today. I have had to call the CFS and plead my case because it was entirely the mistake of sbtjapan right from sending the documents way after the car arrived to sending wrong documents. I am yet to sort out the mess. Been referred to sbt mombasa where we have camped for 2 days without help. I am totally awed by the callousness with which sbtjapan have handled my case. I paid in full promptly after negotiating and even paid duty before I received the final documents. Furthermore they wrote a mail talling me that they have an arrangement with my CFS for 21 days free storage, of which the CFS has denied knowing of such an arrangement. I have forwarded their mails to the CFS. Its sad that sbt have to take one through what i have undergone
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